Call your Credit Card company and report the card compromised. Review all charges on all your accounts. Remember they also have you address and phone number so exercise caution to phone solicitations.
1. Open the Activity Monitor in the Applications/Utilities/ directory.
When the Activity Monitor opens up find the rouge application based on its name from the process list. Once you find either MacDefender, MacProtector or MacSecurity select it in the list.
2. Quit the Process.
3. Trash MacDefender, MacProtector or MacSecurity
Move the application to the
thrash and then select
Finder>Secure Empty Trash.
4. Remove it Login Items.
Go into your Apple Menu>System Preferences and open accounts. Select you account and tab to the Login Items Pane.
Make sure that once you are done to change your password and all other passwords on the Mac. Close System Preferences and then restart your Mac to ensure removal.
5. Check Safari and Chrome consider the following settings.
If you still are having problems removing MacDefender, MacSecurity and MacProtector and your computer is within the United States we can help. Go to the Contact Page and put Remove into the Subject and we will contact you to see if we can help. We are only asking for suggested payment of $19.99 + NYS Sales Tax for remote repair service which covers our cost. We only expect you to pay if we remove it and your happy with the results. This about the cost in lost time and transportation of going to the Genius Bar.