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Wednesday
Apr062011

Condition Remains GREEN

Some users are reporting that FaceTime shows random pictures or photos from a previous session. We have been unable to duplicate the glitch and suspect that it is related to the application saving state when the phone switches application or locks the screen. At this stage we suspect that it is a software issue, this has very limited privacy concerns at this time.

If you experience these issues try these steps:

  1. Report the issue to Apple discussion board indicating what applications are running, hardware and software on the device.
  2. Make sure you are running the latest firmware and iOS version.
  3. Disable FaceTime and then do a restart of the device. This will ensure that settings are removed.
  4. Download any APP updates for your device.
  5. Enable FaceTime from the APP store again after completing step 3.

If the issue still continues try the following:

  1. Clear the photos on your device saving them to your Mac/PC and then reload them using iTunes.  

See the reference below to link to the Apple Discussion on the subject. 

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